A view of the front entrance to the Alaska State Capitol in Juneau can be seen on the 12th of April, Wednesday 2023. (Photo taken by James Brooks/Alaska Bearacon)

The board responsible for the retirement system in Alaska to public workers has suggested the end of its frequently used managed accounts program following an independent audit found that employees were charged excessive fees and received lower than expected return on their investment.

Managed accounts comprise more than 10,000 of the more than 122,000 accounts of Alaska’s state employees retirement system. They were also the preferred option in the transition from a traditional pension plan to the current 401(k)-like method in the year 2006.

A lot of them have just discovered that they’ve been enrolled in an account management program.

“I’m getting a little swindled,” said Susan Ritter who has been teacher at the Anchorage School District instructor since 2007. Prior to that, she’d not been aware of an account that was managed.

“Here I am thinking whether I’ll have to put in an additional couple of years to catch up,”” she added.

Unions representing public employees, who have been advocating for the return of an old-fashioned pension system rather than the state’s current 401(k)-like method, have cited that board’s ruling as additional proof to show that current systems are not adequate.

“Our retirement system isn’t functioning properly. It’s not really providing retirement benefits for state employees, or the public sector employees.” stated Heidi Drygas who is the head of state for Alaska State Employees Association. Alaska State Employees Association.

The issue uncovered by the board is related to the managed account services offered through Empower Empower, which is the second-largest pension plan provider.


What is the difference between managed accounts

A majority of Alaska’s retirement accounts are “target dates” funds. The employees deposit their money in a pot that purchases a well-balanced mixture of bonds, stocks and other investments. They take advantage of the fluctuations of the markets until their retirement date, which is when they start withdrawing their funds.

Managed accounts are intended for those who wish to actively, not actively, manage their investment. Employees are expected to give a range of financial data to Empower to make frequent investment decisions with the assistance of a professional.

“When you compare a managed account with an investment fund, it’s similar to an apples-to-oranges analysis,” said Stephen Gawlick who is a representative for Empower.

According to a hypothetical scenario described in the board’s third-party analysis those who have $150,000 invested at the age of 55 would be 356,647 by age 65 if they were to invest in an investment fund with a target date that expires in 2025. Anyone who has an account managed by a manager would be able to have 319,211 by age 6510% less than the other.

“We consider it to be a mistake to allow that Alaska retirement boards to concentrate exclusively on the earnings,” Gawlick said.

Empower’s managed accounts system allows users to share information about the other pensions or retirement account, and information about their spouse and health condition, and also set the desired retirement age, so an expert can offer specific guidance and advice on financial management.

Not recognizing the value of that management is “a detriment to the plan participants who require help,” Gawlick said.

The study revealed that almost 70% of the employees who participated with the program managed accounts were not employing any of the management functions. Many times, they just considered changing their expected retirement date.

The result was that participants were forced to pay higher prices for services they weren’t engaging in.

The analysis by a third party also revealed that, even if a person altered their retirement date and included other data, managed accounts performed better than target-date accounts.


Numerous employees had been not aware that they had been selected as default

A decision that was made for decades taken by the government of Alaska may be the cause of the problem. From 2006 to 2009 or 2010, records aren’t clear the standard choice of new hires was to use a managed account plan. It was administered by Great-West which was one of three companies later merged into Empower.

In a retirement board meeting, the members of the board recognized the fact that Great-West was expected to charge higher costs for the program, however, according to their minutes from the meeting they came to the conclusion, “In the grand scheme of things, this added cost is reasonable, considering that the board offers participants with more choice in selecting investments.”

Since they were enrolled into a managed account default, many of the employees in the program did not realize they were required to take additional steps.

This has likely exacerbated issues for a lot of employees. Managed accounts are built around the concept of a “funding ratio” which is determined by retirement age and the amount of money that is saved within the accounts. If a person has less than what is required according to the ratio, it limits their investment options, which can result in lower the returns.

A third-party analysis revealed that the feature might have been activated more often in older employees.

“I’m getting a snort because I feel like I’m being taken from my home,” explained Service High School teacher Dan Maclean.

He was hired by with the Anchorage School District back in 2007, and was one of those state employees automatically registered in the managed account program.

He discovered this in 2020, while his retirement papers during the COVID-19 hunkerdown. When he spotted the amount that he was paying and began asking other teachers for their accounts.

“I thought”Oh my god there are tons of people aren’t aware that they’re in this program”” he explained.

He joined the retirement committee and began arguing for changes. A retirement board started studying it in the year 2022. and the result was the release of the report from a third party this year, and the suggestion to end the program to new applicants.

The NEA-Alaska union, Maclean’s, issued a message of caution to all members shortly after the retirement board made its recommendations on October. 12.

“This is a shady program. It’s not obvious that you’re enrolled into it.” Maclean said. “There are more than 10,000 accounts in these in addition, Empower recognized that some weren’t using the accounts in the manner they were designed to be utilized.”

Maclean stated that he’s dissatisfied with the retirement system of the state for teachers as a whole. Teachers aren’t qualified to Social Security here, so it’s wrong to see the current system in terms of the 401(k) that is designed to supplement federal funds Maclean added.

“There’s an unspoken truth,” said Susan Ritter who is one of the Anchorage Teacher from the Anchorage School District who discovered that she was enrolled in this managed accounts program. “You aren’t able to take a retirement in Alaska. It’s not the best place to retire.”

Gawlick stated that Empower was able to hold more than 5,000 phone or in-person meetings with Alaska retirement plan members in the past year. satisfaction levels, as measured by surveys, exceeded 94 94%.

“The Empower managed accounts program is designed to assist individuals with their individual objectives and financial goals. There isn’t a single purpose for usage. The managed account experience is as robust as the people who would like to create them want it to be,” he said by email.

The company said it will continue to speak with officials from the state about the issue. Retirement counselors are available to “any person who would like to learn more about the Empower Managed Account program for Alaska.”

A spokesperson from the Alaska Department of Administration was in a position to determine if the agency had already implemented the retirement board’s recommendations.

Ritter is uneasy about the future.

“People as me sucking the whole thing up” the woman said. “Young teachers will go and legislators will shake their hands. It’s so annoying.”



This article was originally published in Alaska Beacon and is republished here with permission.